It's not about technology. It's about life.
At Volvo Cars, we’re on a mission to make people’s lives less complicated. We never start with technology and try to squeeze people in around it – we always design our cars around people, and we innovate to provide safe, sustainable and convenient mobility. Want to join us?
At Marketing, Sales & Service, you are part of a global team with the mission to ensure that all consumer touch points reflect our brand essence of 'Designed Around You' and that all services deliver a true luxury experience. We oversee all commercial activities for Volvo Car Group around the world, including marketing communication, customer interaction, sales and service. Are you passionate about people and marketing? Do you want to reach your personal goals together with other people? Marketing, Sales & Service is the place for you to prosper.
Volvo Cars is embarking on a substantial renewal of its commercial systems to secure a premium and seamless customer experience during the complete journey of researching, buying and using a Volvo. To this purpose, we are implementing the Salesforce platform across Marketing, Retail Sales and Customer Service.
What you’ll do
In this position you will join the Marketing Technology (MarTech) department and be part of a group of 10-12 people managing the platforms, tools and processes required to deliver a seamless consumer experience. We are driving the marketing side of the Salesforce project implementation. The team is highly competent and motivated. We strive to deliver the best solutions to our sales companies, dealers and customers and embrace the Volvo Car culture.
The position consists in coordinating the roll-out, implementation and adoption of Social Studio and Marketing Cloud applications to all selected markets. You will be expected to closely work with the key business stakeholders in order to:
- Plan and execute the roll-out plan in close cooperation with the markets
- Facilitate the adoption of new Salesforce Marketing Cloud functionalities
- Ensure the right level of competence in the markets for Marketing Cloud and Social Studio
- Manage market expectations and act as a super user
- Follow up regularly on progress vs. plan and identify early possible issues, delays or changes in scope
You and your skills!
To be successful in this role you probably have a university degree and a few years relevant experience in digital marketing and/or CRM. You also need knowledge and experience of Salesforce Marketing Cloud and/or Social Studio. Hopefully you have been part of global roll-out projects or worked in a truly international environment. Of course you are fluent in English.
Competence and experience is important but personality is key! We are looking for a team player with a positive mindset and a personal drive. You need to be passionate and engaged, inspiring customers and co-workers and have great communication skills. Finally, as part of a company in transformation and leading change, you need to be adaptable, solution oriented and always looking for new opportunities.
How to learn more and apply
If you have any questions regarding the position you are welcome to contact Director Marketing Technology, Christoph Novotny, tel +46 708219203
If you have questions regarding the recruitment process please contact Senior recruiter, Carl-Johan Borvander, tel +46 728870670
Interviews will be held continuously. To apply, please register your profile and attach your application documents via the link below as soon as possible but no later than October 14th, 2018.
Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we’re expanding our global footprint in Europe, China and the US, and we’re on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automotive industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars’ journey into the future.